Archive | January, 2010

ADF reforms to represent independent garages

ADF reforms to represent independent garages

The independent garage sector now has a new representative body after the ADF reformed to become the Independent Automotive Aftermarket Federation.

The move, which has been in the pipeline for over a year, was confirmed this afternoon by the organisation’s president, Tony Sackett and his predecessor Quintin Cornforth.

In his opening statement to the media, Sackett said that the ADF was responding to what it believes is a lack of lobbying available for independent garages.

The IAAF, which hopes to sign up 4500 independent garages within three years, is offering garages:

  • Lobbying and representation with Governments in the UK and Europe
  • A technical helpline and regular bulletins in partnership with Mototek
  • Online technical support
  • MOT support, including help with VOSA appeals through the MOT Club

The Federation has new branding, a new website and a new structure, made up of three sections dedicated to:

  • Distributors
  • Garages
  • Lobbying

Each will be governed by its own Council and headed up by a dedicated Chair. A series of appointments is expected to be announced within the next two to three weeks.

Tony Sackett said: “The ADF has moved almost organically from its roots as the Motor Factor Association to be much more of an umbrella organisation, encompassing the industry’s major suppliers, buying groups and campaigning organisations.

“The new IAAF formally recognises these developments and will progress from there. Its structure is designed to allow for expertise to be channelled into the appropriate area to maximum effect and, with the setting up of the Garage service and repair division, brings the crucial missing element into one independent unified body.”

Quintin Cornforth added that the new Garage Section is “absolutely not” intended to replace any existing garage schemes or sector initiatives.

“We embrace any initiatives that are dedicated to raising garage standards and we will be active in campaigning on these issues, on improving skill levels and, of course, fully support the Right to Repair Campaign,” he said.

“We firmly believe that the inclusion of the service and repair sector into the IAAF will give us greater, more effective lobbying leverage as we will have the voice of the whole industry behind us – not just suppliers and distributors.”

The joining fee for independent garages is £20 per month, with a special offer in 2010 of £10 per month as the new organisation establishes itself.

Posted in Factor & Supplier News, Garage NewsComments (0)

BREAKING NEWS: ADF to represent independent garages

BREAKING NEWS: ADF to represent independent garages

The Automotive Distribution Federation will now represent independent garages in the UK as well as parts distributors and parts suppliers, CAT has learned.

The Federation, which says it is responding to the current lack of lobbying for independent repairers, announced this morning that it will change its name to the Independent Automotive Aftermarket Federation, or IAAF.

More soon…

Posted in UncategorisedComments (0)


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Posted in Catalogue Guide, Seals & GasketsComments (0)


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Posted in Catalogue Guide, FiltersComments (0)

99% of Bosch garage customers return for more

A Bosch Car Service centre

A Bosch Car Service centre

Bosch Car Service centres are enjoying a boost to business, according to the company’s latest customer satisfaction report.

The BCS network adheres to a code of practice that is approved under the Office of Fair Trading’s Approved Codes scheme.

Bosch released its data after the OFT revealed that companies working to its approved codes received up to 6 times fewer complaints than non-approved firms.

In a survey for the first half of 2009, 99.4% of Bosch Care Service customers said they would use the garage they visited again and 99.7% rated the overall service they received as “Excellent” or “Good”.

Bosch data also showed that BCS garages ensured that 96.7% of vehicles were ready for collection within the time agreed and 99.3% of customer calls were handled promptly.

Posted in Garage NewsComments (0)

HiQ opens £2m drive-thru in Leeds

The new £2m HiQ centre

The new £2m HiQ centre

HiQ is hoping to challenge consumer perceptions of fast-fits with a new £2m drive-thru style fast fit centre in Leeds.

The company says the one-acre development will offer motorists an “entirely new” experience when taking their vehicles in for maintenance work.

Stocking 20,000 tyres and featuring 12 bays and modern vehicle diagnostic equipment, the site in Gelderd Road has been designed to consign age-old perceptions of fast fit centres to history.

Franchisee North Eastern Tyre & Exhausts, which runs 15 HiQ centres in the north of England, has also announced that eight new jobs will be created.

Operational project manager Tim Darcy said: “One of our number one objectives with this project was to amaze, and exceed customer expectations.

“We have created a light, warm atmosphere which allows people to see all the work that is being done on their vehicles.

“The fast fitter who may get oily trousers will never be sitting on the same seat that you will be either.

“And your seat will be a comfortable leather sofa, where you can relax and enjoy a nice cappuccino and access your e-mails through our free wi-fi connection.”

Posted in Garage NewsComments (0)

UFI Filters bags GAU contract

Matthew Say

Matthew Say

UFI Filters has won a supply contract with the UK’s largest motor factor buying group, the GAU.

The contract comes into effect immediately and includes UFI’s full range of air, cabin, fuel and oil filters.

UFI’s Matthew Say said the win is “a great milestone for UFI Filters in the UK”.

“We have done a good job in raising the profile of the business and establishing the brand as a quality OE product – but a contract with a major player like GAU will help us reach the next level.”

The GAU’s UFI orders will be processed and distributed through Universal Automotive from its Kidderminster-based warehouse and dispatch centre.

Posted in Factor & Supplier NewsComments (0)

Alba scoops top trade stand award at ALS show

Graham Burns and Alan Smith

Graham Burns and Alan Smith

Alba Diagnostics scooped the award for Highly Commended Trade Show Stand at the ALS trade Show in Exeter, beating off 68 other suppliers.

Alan Smith, managing director of ALS, presented the award to Alba’s Graham Burns and stand co-host Chris Marsh from Irwin Industrial Tools.

“We used the ALS show to launch the Irwin range, and judging by the orders taken on the night, we probably couldn’t have picked a better show,” said Burns.

Posted in Factor & Supplier NewsComments (1)

A Kiss from Valentino – the only way to start 2010

I have to say my first thank you of 2010 to Terry at Universal Automotive who is now on my Christmas card list for next year [It’s a very prestigious list, I’ve seen it! – Ed].

Why? Because he was kind enough to send me a signed Valentino Rossi poster made out to me and complete with a kiss! My very own personalised poster from the world’s greatest motorcycle racer has now been given pride of place in my front room where everyone can see it – along with a security device good enough for the Mona Lisa!

While I’m on, next week on the 14th and 15th of January I shall be attending the Autosport International show at the NEC in Birmingham.

If you want to meet up to discuss 2010 CAT Mag advertising or take a break for a general chitchat and a cuppa, drop me an email at and we’ll make a date.

Lastly I would like to say a belated Happy New Year! I hope you had a good one. I went to Waterloo Bridge and waited for the fireworks. I will NEVER do this again – far warmer to watch it on the telly!

Posted in Karen Reilly's BlogComments (0)

Independent garages get thumbs up from consumers

I challenge anyone who doubts the fantastic service on offer in the independent aftermarket to take a look at our website right now and walk away with the same view.

The messages of support that customers of motor factors, garages and retailers have left while voting for their 2010 aftermarket heroes are incredibly refreshing and really underline the passion and commitment of the people that make up this industry.

Of course you can read them all on our awards pages, but here are just a few of the comments we’ve received from motorists about independent garages who far too often get a raw deal.

I hope they brighten up your day.

  • “TJ Hall and Son provide excellent service. I needed a replacement bulb the other morning and when I pulled up at 8:30am the mechanic came out and fitted one immediately so I was able to get to work on time.”
  • “There are not many people to whom I would entrust my beloved Cobra! – I have no hesitation with ABP Motorsport.”
  • “Dakar Cars are brilliant. Nothing is too much trouble, great service and the pricing is competitive.”

Back to the CAT Awards, voting is now closed, although my lips are sealed about the identities of our winners – sorry but rules are rules – so you’ll have to wait for the big announcements on the 22nd of Jan.

It’s shaping up to be a fantastic event and the CAT team is looking forward to kicking off 2010 in style by welcoming all our guests at the fabulously luxurious Lensbury Hotel and Spa and sharing a few well-deserved celebratory drinks with you.

In the meantime, here’s wishing you all a happy and prosperous New Year.

Posted in Emma Butcher's BlogComments (0)

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