Motor Codes has released the results of its new report into consumer satisfaction in the UK motor industry. Bringing together the results of 25,000 motorists surveyed by the group, the results show growing levels of customer service and a positive outlook for the trade.
In a guest appearance on the CAT Council, Chris Small challenges the convenience of online catalogues. A couple months ago I wrote a piece for CAT about a chap called Henry Leland and his engineering […]
A mileage correction operator in Swindon has been jailed for nine months for car clocking. Colin Michael Ogle, who ran a mileage correction service in the town, has become the first such purveyor to be convicted under consumer law.
After losing two members in as many months to the Parts Alliance, the IFA has announced that it will be joining the ADI European buying group from January 1, 2013. The new move is the latest in a string of significant shifts in the buying group landscape this year.
SC Motor Factors has become the third member of The Parts Alliance to accept an investment from HgCapital. SC hasn’t disclosed the size of the investment, only describing it as “significant.” The company says the […]
The number of service and repair workshops in the UK has fallen by over a fifth since 2001. That’s according to the latest Trend Tracker report, which blames falling servicing volumes and increased costs for part of the fall in workshops.
The voting stage of the 2013 CAT Awards is now underway. This year we’ve split both garages and factors into small and large categories, and you can also vote for the supplier of the year, […]
CAT Magazine has received an award from the motor industry charity BEN in recognition for its over the last year. CAT Editor Peter Lawton, Publisher David Harris, Sales Executive Don Rupal and Reporter Darren Moss were presented with the award by Amanda Clements and Kirsten Galvin of BEN.
BM Catalysts is celebrating after winning its category in the Family Business Awards. Announced at a ceremony in Leicester the award recognises manufacturing excellence at the firm. With a 30-year history and the third generation […]
Credit ratings agency Moody’s says aftermarket revenues could be under threat from rising fuel prices in Europe. The company says that as motorists continue to use their cars less the demand for service items and spare parts could fall, impacting on aftermarket revenues.
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