Archive | News

CUSTOMER DETAILS COMPROMISED AFTER SNAP-ON HACK

CUSTOMER DETAILS COMPROMISED AFTER SNAP-ON HACK

Tool and equipment supplier Snap-on has been admitted to having it’s sales website hacked and UK customer data compromised.

Names and email addresses of registered customers were taken from the buy1.snapon site. Credit card or other payment details remain secure as these are processed by a secure third party and are not on Snap-on’s database.

The firm learnt of the breach with the assistance of a cybersecurity company and immediately informed the FBI. Affected customers then received a letter from the company explaining the situation.

Countries affected by the incident include the UK as well as New Zealand, Australia and Canada. Although the company is U.S based, the online platform has not been used domestically since 2013.

At Snap-on, we understand the importance of our customer’s information and we are working continually to strengthen our security systems and protect our customers’ data” the company said in a statement after confirming the facts of the breach.  At the time of writing, the affected site remains offline.

Posted in Factor & Supplier News, Garage News, Latest News, NewsComments (0)

ASA RAP FOR CAR DATA CHECK COMPANY

ASA RAP FOR CAR DATA CHECK COMPANY

The Advertising Standards Authority has upheld two complaints against Cazana, a vehicle data checking company. Both complainants alleged that the firm didn’t sell checks for the advertised price, and one believed that a claim that the company offered ‘UK’s most comprehensive car check’ was misleading and couldn’t be substantiated.

In response Cazana said that a “car check” typically referred to provenance checks against standard database content from the DVLA, DVSA, police and insurers. Cazana maintained that, in addition to those checks, theirs were the only checks that showed the previous sales history and images of vehicles and a retail valuation sourced from the details of vehicles that were currently for sale.

 

However, the advertising body didn’t agree. The ASA considered consumers would interpret the claim to mean that the vehicle check undertaken by Cazana covered more aspects of the vehicle and its history and provided more information than checks undertaken by other providers. It said: “To substantiate the claim, we expected Cazana to hold information that compared Cazana’s checks with those provided by their competitors and which showed that Cazana’s checks covered more aspects and provided more information. Because Cazana did not hold that information, we concluded that the claim was misleading”.

The ASA also agreed with the complainants on the issue of pricing. “We understood from one complainant, however, that the check advertised for £1.79 in ad (b) did not include the finance check that the ad referred to, and from the second complainant that the “Total” or “Complete” checks offered for £3.99 in ads (a) and (c) respectively did not provide a number of additional checks that were included in the “gold check” offered by Cazana for £9.99″ said the ASA in its adjudication. “Because the advertised checks were not available for the prices shown in the ads, we concluded that the ads were misleading”.

The ads must not appear again in the current form. The ASA also told Cazana not to make claims about the extent of their checks in comparison with those of their competitors unless they held adequate evidence, and to ensure that, if ads suggested that a check was available at a particular price, that was the correct price for that check.

 

Posted in Factor & Supplier News, Garage News, Latest News, NewsComments (0)

BOSAL CALLS IN THE ADMINISTRATORS

BOSAL CALLS IN THE ADMINISTRATORS

Preston-based emissions parts manufacturer Bosal has called in the administrators.

Julien Irving and Andrew Poxon of Leonard Curtis Business Rescue and Recovery will attempt to find a buyer for the firm, properly called Bosal Automotive and Industrial Components (BAIC) ltd. 

In January this year Bosal sold off its aftermarket tow bar and automotive carrier and protection system businesses to TowerBrook Capital Partners as part of a restructuring programme that the company had called ‘Grow-Fix-Divest’. At the time, the company boasted of a ‘sound financial position’ and said it was going to use the (undisclosed) proceeds to clear all senior debt and to invest in the exhaust division.

However, a notice in the London Gazette confirmed that administrators had been appointed on June 5th.

The company previously went into administration in 2013. At the time it blamed competition from Eastern Europe and long-lasting stainless steel reducing the frequency of exhaust replacements. It also blamed its own former employees, who took it to court over redundancy payments. The company later bought itself out of administration.

Posted in Factor & Supplier News, Latest News, News, special newsComments (0)

DIGRAPH ACQUIRES EUROPART OLDBURY

DIGRAPH ACQUIRES EUROPART OLDBURY

The Oldbury branch of German truck factor and garage equipment supplier Europart has been acquired by rival factor Digraph. Terms of the deal have not been disclosed, though the existing team will remain and the business will be renamed and rebranded in the Digraph style.

Sukhbir Kapoor, Chief Executive Officer at Digraph, commented: “Europart has a strong national presence as well as a traditional, local customer base. The acquisition enables us to provide customers nationwide with an even quicker, more efficient response from our branches as we continue to build on Digraph’s reputation for exemplary service. We are planning further investments and additions to our branch network as we continue to shake up the commercial vehicle sector.”

Europart has no previous connection with the similarly-named Euro Car Parts, although Digraph received significant investment from Sukhpal Singh Ahluwalia, founder and Executive Chairman of Euro Car Parts in September 2017.

Posted in Factor & Supplier News, Latest News, NewsComments (0)

MARATHON TO DISTRIBUTE WAI COMPONENTS

MARATHON TO DISTRIBUTE WAI COMPONENTS

Independent distributor Marathon Warehouse Distribution has signed a deal with component manufacturer WAI Global to stock and deliver its range which includes starters, alternators and window regulators among other items.  

Marathon offers a  same-day service, which can reach around 85 percent of the UK’s population.

WAI customer stock orders will continue to be supplied through the company’s Bognor Regis warehouse on a next day delivery service, but with the implementation of the same day service, the plan is to bring WAI closer to the motor factor and ensure immediate access to ‘grey tail’ products.

Colin Fisher and Richard Welland

Richard Welland, WAI Global UK Managing Director, said: “There’s no denying the UK automotive aftermarket is changing at an alarming rate. In the past few years, we have worked to bring the WAI brand closer to motor factors and garages, meeting their demand for an almost instant parts supply.

Colin Fisher, Marathon Warehouse Distribution Sales and Marketing Director, said: “The ambition of WAI matches our own and we’re delighted to be stocking the widest range of WAI products and supplying the brand to motor factors on a frequent same day basis. We’re an independent national warehouse distributor and our logistics platform has to be able to offer motor factor customers a full range of high quality products both quickly and efficiently.”

Posted in Factor & Supplier News, Latest News, NewsComments (0)

PEOPLE NEWS: SUKHBIR KAPOOR APPOINTED CEO OF DIGRAPH

PEOPLE NEWS: SUKHBIR KAPOOR APPOINTED CEO OF DIGRAPH

CV factor Digraph, has announced the appointment of Sukhbir Kapoor as Chief Executive Officer.

Kapoor brings with him a wealth of industry experience. He helped expand the Euro Car Parts network to over 300 branches, having held several senior management positions within product and marketing, logistics, supply chain and branch operations.  Prior to moving to the UK, Sukhbir’s career started at Gabriel, ArvinMeritor and latterly Federal Mogul Corporation based in India, Singapore and the USA.

Chairman of Digraph, Sukhpal Singh Ahluwalia, said: “Sukhbir is a key appointment in the future growth of Digraph. As a business, Digraph is renowned for its outstanding customer service and willingness to go the extra mile for customers. We are working hard to maintain this ethos while growing the business through existing industry connections and resource.

Posted in Factor & Supplier News, Garage News, Latest News, News, special newsComments (0)

NGK BECOMES SHAREHOLDER OF TECALLIANCE

NGK BECOMES SHAREHOLDER OF TECALLIANCE

Ignition giant NGK Spark Plug has become a shareholder of aftermarket data firm TecAlliance.

TecAlliance’s portfolio includes international vehicle and product data, repair and maintenance information, the TecDoc catalogue, data management and analytics as well as consultancy services n.

Damien Germès, Senior Vice President EMEA at NGK Spark Plug in Europe confirmed: “To become a shareholder of TecAlliance is a strategic decision and investment. We fully understand how essential it is for aftermarket distributors and workshops to have high-quality, instant data in a fast-changing market where digital solutions are becoming of vital importance. This investment is another demonstration of our commitment to continuously serving and supporting the independent aftermarket”.

“We are pleased to welcome as a new shareholder such an important player from the field of vehicle electronics”, emphasised Jürgen Buchert, Managing Director of TecAlliance. “This is another step towards our continuous goal to optimise and deepen the quality of our data and tailor-made solutions for a digital automotive aftermarket.”

 

Posted in Factor & Supplier News, Latest News, News, special newsComments (0)

HALFORDS’ TV ADVERT BANNED BY ASA

HALFORDS’ TV ADVERT BANNED BY ASA

A TV advert for retail giant Halfords has been found to break the Advertising Standards Authority (ASA) code.

The advert, seen in January, promoted the chain’s battery fitting service. The ad featured a sped-up view from the vehicle’s windscreen of a snow-covered road which suggested the vehicle was being driven at high speed around several curves and bends in the road, accompanied with engine sounds. On-screen text stated, “Ready for quick getaways? ‘WeFit’ batteries from £15.

Two complainants, who believed the advert encouraged unsafe driving practices in snowy conditions, challenged whether it was irresponsible.

HalfordsHalfords said that neither they nor their advertising agency believed that the TV ad showed dangerous driving. That was because the footage had been sped up to such an extent that it was clearly not real and therefore did not show unsafe driving practices.

However, the ASA disagreed: “Because we considered that speed was the main message of the ad and the sped-up footage gave the impression that the vehicle was being driven in a dangerous manner, we concluded the ad encouraged irresponsible driving” it said in a statement. As a result, the advert can’t be shown again in current form and Halfords has had its knuckles wrapped, having been told to ‘ensure that future ads did not portray speed or driving behaviour in a way that might encourage irresponsible driving’.

 

Posted in Garage News, Latest News, NewsComments (1)

CONTINENTAL TO ENTER FILTRATION MARKET

CONTINENTAL TO ENTER FILTRATION MARKET

Parts and technology group Continental have struck a deal with a filtration manufacturer to sell own brand filters across Europe.

The deal has been signed with Italy-based manufacturer UFI Filters and will officially launch at Automechanika Frankfurt in September of this year. Product will start shipping in January 2019.

Details of the product range have not yet been announced, but will  cover UFI’s all-makes programme of light vehicle fuel, oil, cabin and air filters. There is no word as yet on which, if any of the factor chains or buying groups will be stocking the product in the UK, and UFI has said that while the product ‘knows no borders’  a particular focus for Continental will be on the Germany, Austria, Switzerland, Benelux and Scandinavia markets.

“Our stated aim is to continue to expand our product portfolio for the automotive aftermarket under the renowned brand name Continental. To do this, we market only premium products that match our brand and that make sense for our customers,” said Peter Wagner, VP Aftermarket at Continental.

Giorgio Girondi, Chairman of UFI filters said:  “This agreement between two leading companies in the automotive aftermarket is a very important milestone in the history of UFI Filters. This strategic step by two premium brands shows that cooperation knows no geographical boundaries. That is crucial. We are really proud to see the UFI products in the renowned Continental branded box”.

UPDATE: UFI has confirmed that the agreement will cover markets across Germany, Austria, Switzerland, Benelux and Scandinavia only.

Georgio Girondi and Peter Wagner shake on UFI-Continental deal.

 

 

 

 

Posted in Factor & Supplier News, Latest News, News, UncategorisedComments (0)

GOVERNMENT PROBE INTO HAND CAR WASHES

GOVERNMENT PROBE INTO HAND CAR WASHES

Investigation into hand car washes begins

A parliamentary committee is to look into how damaging hand car washes are to the environment.

The Environmental Audit Committee will examine how the impact of hand car washes differs from automatic ones. It will look at how effective regulation is and what steps central government might take to ensure that these businesses are operated sustainably.

Although the focus of the Committee’s inquiry will be on environmental issues, another body, the Independent Anti- Slavery Commission has produced a list of indications of exploitation at hand car washes, which the Committee will also seek answers for.

Mary Creagh MP, Chair of the Environmental Audit Committee, said: “Our inquiry will look at the environmental impact of hand car washes and ask how effective the regulations that govern them are. It will also ask the Government how it is meeting its commitments under the UN Sustainable Development Goals to reduce human exploitation.”

Reacting to the news, Brian Madderson, Chairman of the Petrol Retailers Association commented: “The PRA is pleased to see the Committee is holding the Government to account on an industry that is in breach of several regulations.”

“We have been lobbying DEFRA repeatedly over the lack of enforcement regarding the estimated 6,500 cubic metres of chemical trade effluent produced by hand car washes, which pollutes local water courses. We have also met with officials from both the Home Office and the Treasury Select Committee to discuss breaches of the Modern Slavery Act and the millions of pounds lost in tax revenues,” he concluded.

Posted in Factor & Supplier News, Garage News, Latest News, latest news, News, Retailer NewsComments (6)

Advertisement
  • New MOT rules and the implications for testers
  • Aftermarket Lives: A regional battery distributor and the Ecco group.
  • EC proposes compulsory ADAS

more info

    • Should hand car washes face further regulation?

      View Results

      Loading ... Loading ...
    • Popular
    • Latest
    • Comments
    • Tags
    • Subscribe