Bayside Garage was crowned the 2015 Small Garage of the Year, and in doing so fought off some stiff competition from 2013’s winner Anglo Continental Cars, Marina Motors, New Delaval Car Sales and Avia Autos.
Owner Andrew Littlejohn said: “I don’t expect to win anything because I never usually do. But to be told that we had won, I was like ‘bloody hell – that came out of the blue’. I was thinking that it was nice to be taking part and being nominated for the award, but never did I expect to be winning it.”
The small garage based near Cardiff city centre has been working away at keeping their customers happy, while also competing with a new, bigger workshop moving in next door, and Littlejohn says that winning the award gives a clear indication about how its customers view the garage.
“I like the idea of getting feedback from customers on how we are getting on, on the booking process or their experience with us. We know that a customer will have taken five or ten minutes to vote for us, it is nice to know that they do care or want to show that appreciation that we do look after them.
“The fact they are willing to vote for the garage is nice and even though it is a day-to-day job you want to be enjoying it, but it is the fact that our customers took the time to vote is what means the most to me more than anything else.”
Littlejohn says the future looks bright for the garage as currently they have more than enough work to keep them occupied and expects future redevelopments of Cardiff to pay dividends:
“We are really happy where we are, and with all the building work going on you are never going to be short of work really.”