Tag Archive | "ECP"

SECOND ‘EURO ACADEMY’ OPENED IN SUNDERLAND

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SECOND ‘EURO ACADEMY’ OPENED IN SUNDERLAND


Factor giant Euro Car Parts has opened its second purpose-built training centre in Sunderland. The facility will deliver the full range of Euro Academy courses with an IMI-accredited ADAS course also available.

 The centre is fully equipped with an Automated Test Lane (ATL) for MOT training, multiple lifts and a fleet of dedicated training vehicles. In addition to offering repairers access to the latest training backed by major parts manufacturers, the Academy also gives technicians the opportunity to try out the factor’s product range.

Courses delivered at the new training facility range from electrics and diagnostics to hybrid vehicle servicing and customer care. Most courses are run over the course of one to two days and some have an e-learning element enabling repairers to go away and undergo further training.

 Speaking about Euro Academy, Bill Stimson, Technical Sales Director at Euro Car Parts, said: “With alternatively-fuelled vehicles on the horizon and diagnostics a daily reality, training is becoming more important for repairers. With the addition of our new Sunderland training centre supporting our existing Avonmouth facility, we are developing a comprehensive, nationwide training provision, which is accessible to all independent repairers”.

 “Training has become a core area of our business over recent years and our aim is to grow our offering to repairers, adding further training centres to our network this year” he concluded

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DIGRAPH TO OPEN 16 NEW SITES

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DIGRAPH TO OPEN 16 NEW SITES


CV factor Digraph is set to open 16 new branches in the next six months as part of a growth strategy described as ‘aggressive’. This will be in addition to several acquisitions of similar businesses and expansion of existing branches.

The move follows significant investment in the company by Euro Car Parts as well as Sukhpal Singh Ahluwalia and James Rawson. The expansion could create and create 164 jobs.

The new outlets are in various locations across the UK, stretching from Glasgow to Crawley. At this point it is unconfirmed if the new locations will be from LKQ’s existing portfolio, newly acquired sites, or a mix of the two.

The strategy doesn’t seem to phase the management team.  Sukhpal Singh Ahluwalia commented: “Locations, stock and logistics are relatively straightforward – indeed we once opened 12 Euro Car Parts branches in a single day. Our challenge is to find the right people and partners to join us in delivering our vision of market-leading customer service … nationwide. We are building our new branches around the best team players”.

“We are shaking up the industry in other ways too, with major investment in stock ranges, accelerated delivery speeds and added-value programmes, as we continue to build the UK’s most powerful team.”

Branch expansions and upgrades are happening in Gloucester, Northampton, Nuneaton and Stoke. The Northwich branch is relocating to larger premises in Ellesmere Port which will greatly increase stock holding and give improved deliveries to the customer base.

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TEN ANDREW PAGE BRANCHES CLOSE FOLLOWING ‘OPERATIONAL REVIEW’


Ten branches of Andrew Page have been closed.

Carlisle and Ellesmere port closed last week. Cardiff, Peterborough, Kettering, Shrewsbury,Chesterfield and three others closed on Monday. Calls we made to affected branches diverted to a nearby Euro Car Pa

Andrew Page Kettering closed on Monday.

rts.  Meanwhile, managers from other branches took part in conference call on Tuesday.  

In a written statement, a spokesman for ECP said: “We can confirm that we have closed 10 Andrew Page branches, following the completion of a recent business operational review by the Andrew Page Management team.  There are no plans to close any further Andrew Page branches. We are currently working with employees at affected branches to look for alternative options within the ECP or Andrew Page network, and working closely with customers of these affected branches.”

Andrew Page was bought by the parent company of rival Euro Car Parts in 2016 immediately after the former went into administration. Following a lengthy investigation by the  Competition and Markets Authority, nine depots were proscribed to be closed in the interest of not ‘significantly reducing competition’

Interestingly, none of the branches closed over the past week were on the CMA list. Liphook, Scunthourpe, Wakefield and York were on the list, but remain on the company’s depot finder.

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BREAKING: ECP MANAGEMENT ISSUE STATEMENT ON ANDREW PAGE CLOSURES

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BREAKING: ECP MANAGEMENT ISSUE STATEMENT ON ANDREW PAGE CLOSURES


LATEST: Regarding yesterday’s CAT story on a number of Andrew Page branches that were suddenly closed, the following written statement has been issued by a Euro Car Parts spokesman:

“We can confirm that we have closed 10 Andrew Page branches, following the completion of a recent business operational review by the Andrew Page Management team.  There are no plans to close any further Andrew Page branches. We are currently working with employees at affected branches to look for alternative options within the ECP or Andrew Page network, and working closely with customers of these affected branches.”

Andrew Page is the nation’s oldest factor brand, having celebrated its centenary in 2017. The company briefly went into administration in 2016 before being bought by Euro Car Parts in 2016. 

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BREAKING: NINE AP BRANCHES MUST BE SOLD TO ‘PURCHASER APPROVED BY CMA’

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BREAKING: NINE AP BRANCHES MUST BE SOLD TO ‘PURCHASER APPROVED BY CMA’


In a statement released by the Competition and Markets Authority (CMA), Euro Car Parts must now ‘sell a depot in each of these areas to a purchaser approved by CMA, so that customers don’t lose out’.

ECP bought most of the Andrew Page business in October 2016, after the latter went into administration.

A group of independent CMA panel members identified nine areas in England where the both companies were close competitors and where the merger could ‘significantly reduce competition’ for local customers.

The group did not consider that larger national or multi-regional customers would be adversely affected by the merger.

Professor Alasdair Smith, Inquiry Chair, said: “Following an in-depth investigation, we have found that this merger has the potential to drive up prices or reduce levels of service for customers in 9 local areas. That’s why we are requiring a depot in each area to be sold to a buyer approved by the CMA”.

“Outside of these areas, we did not find that the merger will further reduce competition compared to what would have happened if Euro Car Parts had not purchased Andrew Page”.

The nine affected areas are: Blackpool, Brighton, Gloucester, Liphook, Scunthorpe, Sunderland, Wakefield, Worthing and York. Swindon had also been identified during the provisional findings stage, but new evidence came to light which resulted in the group deciding that competition would not be affected in this area.

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BREAKING: ECP/ANDREW PAGE CMA FINAL REPORT PUBLISHED

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BREAKING: ECP/ANDREW PAGE CMA FINAL REPORT PUBLISHED


Breaking news: CMA has published its final report on the ECP takeover of Andrew Page.

You can read the full report here

Statement from ECP“Euro Car Parts welcomes today’s decision by the Competition & Markets Authority (CMA) to give approval to its proposed acquisition of Andrew Page, subject to the divestment of nine branches*. 

Euro Car Parts bought most of the Andrew Page business in October 2016, after the company went into administration. Euro Car Parts supports the CMA’s conclusion that “The group did not consider that larger national or multi-regional customers would be adversely affected by the merger”. 

Sukhpal Singh, Chairman of LKQ UK & ROI, commented “We are genuinely thrilled the future of the Andrew Page business has been secured, which celebrates its UK centenary this year. We remain committed to assuring that the Andrew Page ‘brand’ continues to thrive and remains separate from Euro Car Parts, but will benefit from our UK infrastructure, inventory and the financial support from the LKQ Corporation. 

“We very much hope that customers of Andrew Page will continue to support the business, and we will partner with them to ensure that the company’s proposition continues to meet their current and future requirements in the way they have come to rely upon and cherish. 

“I would like to thank all Andrew Page colleagues for their professionalism, with total focus on serving their customers during a challenging time. We wish to reassure them that we are committed not just to retaining them but to investing in their long-term progression and development.” 

Martin Gray, CEO of Euro Car Parts, stated: “Euro Car Parts will continue to work with the CMA to bring this process to a conclusion and will update as appropriate.  We are delighted that approval has been clarified. This will provide welcome direction and confirmation for our customers, employees, suppliers and shareholders.” 

*The 9 branches are: Blackpool, Brighton, Gloucester, Liphook, Scunthorpe, Sunderland, Wakefield, Worthing and York. Swindon had also been identified during the provisional findings stage, but new evidence came to light which resulted in the group deciding that competition would not be affected in this area.”

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SUKHPAL AND LKQ: ‘SIGNIFICANT INVESTMENT’ IN HGV FACTOR CHAIN

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SUKHPAL AND LKQ: ‘SIGNIFICANT INVESTMENT’ IN HGV FACTOR CHAIN


Truck part supplier Digraph Transport Supplies has been acquired in a joint deal between LKQ Corporation and Sukhpal Singh Ahluwalia. Terms of the deal have not been disclosed.

The move is significant as it marks the first time that both the founder of Euro Car Parts and the corporation that now own it have embarked on a deal as joint investors.

14-branch Digraph will retain all current employees and James Rawson will remain as MD. Rawson has also made an investment in the business.

CAT spoke briefly to Sukhpal to confirm the deal had taken place. He said that the ‘fragmented’ state of the HGV parts market lead it to being an area considered for expansion into for some time and that Digraph was the best fit in terms of matching ECPs ‘sales and customer service ethic’.

In a statement to his team, James Rawson said: “This investment will enable Digraph to access to the resources we need to grow the business and implement our expansion plans. We will work closely with ECP to enhance customer service levels. I am thrilled to be working with Sukhpal and taking up the challenge of extending the Digraph service to customers throughout the UK.”

In related news, Sukhpal has extended his three-year contract with ECP, retaining his position as Executive Chairman.

 

 

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ECP IN FRESH ASA RAP OVER ‘MISLEADING’ CAMPAIGN

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ECP IN FRESH ASA RAP OVER ‘MISLEADING’ CAMPAIGN


ECP’s email marketing attracts ASA ruling

A promotional email sent out by Euro Car Parts last Christmas has been found to be ‘misleading’ by the advertising watchdog in a ruling published today (June 21).

An email was sent with the text: “Up to 69 percent off. Use code: XMAS”. However, three complainants who believed only one product had the full 69 percent discount, challenged whether the ad was misleading.

In response, ECP said that 10,378 products in the promotion received a discount of 69% or more and that this amounted to 11% of the total promoted stock. They explained that each product had a ‘Was’ price which was the price that Euro Car Parts regarded as their normal retail price for the product, and which had previously been charged either online or in stores. There was also a ‘Now’ price which was the price available to customers on that day without using the promotional code. They provided price history data for ten randomly selected products. They said the individual discount available on each featured product was revealed when the consumer used the ‘XMAS’ discount code at the checkout.

The ASA ruled against ECP. “We noted the discount applied to a price that had previously been charged either online or in stores, and that, when the discount was worked out against the price which was available to customers on that day without using the promotional code, the discount consumers actually received was significantly lower than the one being advertised. For example, a washer that had previously been sold at £0.38, and on that day was being sold for £0.12, was reduced to £0.08 once the code was entered. The advertised discount for that product was 79%, whereas the discount against the price on the day was 33%”.

The ASA told ECP ‘to ensure they did not exaggerate the savings available when making “up to” claims and to ensure that consumers were provided with information about the discount available on specific products on the relevant product pages’ and the promotion can’t run again in the same form.

This latest ruling is the third brush with the ASA that ECP has had in just over a month. Previously, the company were found to have another ‘misleading’ email promotion over the price of oil, but were cleared over a separate complaint on a separate TV commercial.

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ARLEIGH INTERNATIONAL ACQUIRES A.S.A.P SUPPLIES

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ARLEIGH INTERNATIONAL ACQUIRES A.S.A.P SUPPLIES


Arleigh International Ltd, a Euro Car Parts company, announced today the acquisition of marine distribution specialist A.S.A.P. Supplies Ltd. Based in Suffolk, A.S.A.P. is one of the UK’s largest stockists of marine equipment and spare parts.

Established in 1989, A.S.A.P. provides a huge breadth of marine products for customers’ maintenance, repair and overhaul projects. A.S.A.P.’s offerings are supported by a highly-skilled customer service team that provide guidance across its vast product mix of more than 70 trusted brands.

Arleigh International was itself acquired by ECP in August last year along with the Nova Leisure and Midland Chandlers brands. The brands are among the largest in the touring and leisure boating sectors.

Martin Gray, CEO of Euro Car Parts, said: “A.S.A.P Supplies is a complementary fit with Arleigh and is a further enhancement of Euro Car Parts’ Specialist Products Division. This agreement further cements Arleigh as the market-leading distributor of products to the UK caravan, leisure and marine markets.

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ECP CLEARED OVER TV ADVERT

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ECP CLEARED OVER TV ADVERT


Six complainants went to the Advertising Standards Authority to challenge whether a TV advert for Euro Car Parts promoted reckless and dangerous driving.

The adverts featured a woman driving through a country lane. The camera shot to the woman adjusting the volume on the car stereo, and then switching gears while speeding up. The camera then shot to the woman pressing firmly on her brake pad and stopping suddenly to avoid hitting sheep in the road. A voice over thanked her local technician for replacing her brake pads earlier and so avoiding her hitting the animal.

In response, ECP quoted the Highway Code to prove that the subject was not driving outside of and said that the words ‘fast and efficient service’ used in the voice over did not refer to the subject’s car.

The ASA noted the points and did not find the advert in breach, so no further action was necessary.

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