Tag Archive | "garage scheme"

BOSCH TO ACQUIRE UNIPART CAR CARE CENTRES

Tags: , , , ,

BOSCH TO ACQUIRE UNIPART CAR CARE CENTRES


Industrial giant Bosch has announced its intention to acquire Unipart Group’s workshop programmes in the UK. These programmes include the Unipart Car Care Centres (UCCC), a network of independently run garages, the KiS online garage management software, which helps to organise all daily workshop activities, and the ‘Unipartner’ Consumer App. It is planned for all existing customer contracts to be transferred to Bosch. Terms of the deal have not been disclosed.

“This acquisition perfectly fits with our growth strategy for the United Kingdom and Ireland”, Steffen Hoffmann, President Bosch UK and Ireland, said. “It is a significant step that increases our network of partner garages creating new sales channels for our automotive parts, diagnostics, and workshop services with these customers.”

Established in 1995, Uniparts’ Car Care Centre is one of the most recognised workshop programmes in the UK. Bosch will take over the marketing support and training services for the garages plus ensure access to Bosch’s full range of automotive parts, diagnostics and workshop services.

UCCC to become part of Bosch

Mike Ferris, Unipart International Managing Director said: “We’ve been working in close partnership with Bosch for many years on a number of joint initiatives and they share many of Unipart’s core values and principles. I am delighted that the Unipart Autoparts Garage Programmes will be transferring to a trusted business in Bosch who will further develop the programmes, whilst maintaining the needs of the garage and consumer at the forefront of their plans”

Posted in Factor & Supplier News, Garage News, Latest News, latest news, News, Retailer News, special newsComments (1)

Tags: , ,

GARAGE PROGRAMME INTRODUCES FINANCIAL GUARANTEE


Trust My Garage webThe RMI is introducing a guarantee to motorists that have work done at any member garage, provided that member is part of its ‘Trust My Garage’ scheme.

Terry Gibson, Head of Member Services commented: “In the event of a dispute where the consumer is judged to be in the right by TMG’s Alternative Dispute Resolution (ADR) provider, the National Conciliation Service, the IGA will guarantee payment of any financial award up to £1,000 where the garage is unable to meet its obligation to the consumer”.

TMG is regognised as an ‘approved consumer code’ by Chartered Trading Standards Institute.

The new guarantee is effective immediately . Further details of the scheme and the conditions that apply can be found on the TMG website.

The garage scheme currently has 2,800 members. Each new applicant is put through a site audit which it must pass in order to be able to display the TMG logo.

Posted in Factor & Supplier News, Garage News, NewsComments (0)

MOTOR CODES BECOMES MOTOR OMBUDSMAN

Tags: , ,

MOTOR CODES BECOMES MOTOR OMBUDSMAN


Trade body Motor Codes has changed name to Motor Ombudsman.

The Ombudsman continues to provide a service and repair code of practice for the independents, franchises and warranty providers that have signed up.

Apart from the new name, the organisation can now reach a final decision in-house. Previously, if a case reached arbitration, both the consumer and the subscriber had to pay.

Bill Fennel, former MD of Motor Codes, now Chief Ombudsman and MD of the re-branded organisation, said: “Our ultimate aim is to give consumers peace of mind, ease relations between garages and motorists and find the fairest solution for both parties should a dispute arise”. He re-iterated that the service is free for the public to use.

Founded in 2004 by SMMT, Motor Codes has built up a membership in it’s new and used car sales, service and repair and warranty services and is one of the few operations to achive Trading Standards recognition. However, while a majority of franchise dealers have signed up, only a minority of independent garages have done so.

 

Posted in Garage News, Latest News, NewsComments (0)

Advertisement
  • NEW AGE LEADERSHIP: Manage your business to manage without you
  • SPECIAL DELIVERY: Best practice in light fleet management
  • THE HARD CELL:  Charge up your battery profits

more info

    • Should hand car washes face further regulation?

      View Results

      Loading ... Loading ...
    • Popular
    • Latest
    • Comments
    • Tags
    • Subscribe