LKQ Euro Car Parts has announced an overhaul of its operations, with new roles and specialism focusses.
The move will mean a third more customer facing account manager positions alongside dedicated operational roles.
This includes the creation of new account manager positions, the introduction of area sales manager and area operations manager roles, while placing an enhanced focus on providing new career progression opportunities for existing colleagues.
This, the brand claims, is designed to bring it “even closer” to its customers while also enhancing its operational capabilities and increasing order fulfilment speed.
It aims to create deeper domain expertise within the organisation by effectively splitting formally dual-account management and operational roles into discrete areas of specialisms, something LKQ says is unique within the UK aftermarket.
Kevan Wooden, CEO of LKQ UK & Ireland, commented on the changes: “This is all about getting the best out of our people by allowing them to focus on what they excel at.
“At the same time, the market is evolving rapidly, and we need to reflect that by moving to a model that is fit for the future and capable of supporting our customers as they lean into the opportunities and challenges of tomorrow.
“By increasing the number of colleagues we have in customer-facing roles, we’re giving our customers more access to our expertise and better support in their local branches – all while doubling down on our operational strengths to ensure we remain the industry leader in getting the basics right.“
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