“Obviously the internet has been seen as a fantastic way of increasing business for the last 20 years. In A1 motor stores there were one or two using their website
I think now itâ€™s probably a little over crowded but Iâ€™m sure the good ones will carry on doing well because of the social trends of today.
The problem is to me that if you sell something on the internet thereâ€™s less chance of them coming in to browse, buy something else and use your store.
There are many benefits for a retailer being on the internet and having a website, but it can be overcrowded.
If it was me Iâ€™d want to keep a very good front-facing retail shop to keep the local people shopping in your store.
The internet is a very good way to attract people from other areas of the country.
This is the way that life is. What will happen to the High Street in 20 years time? I donâ€™t know. It will be there in some shape – the good ones will continue to do well, those that are pro-active.
The ones that get off their backsides and do things that are different, talking to the local press, will do well.”