CAT’s Inside Line: Castrol

by

The updated 2008 Audi A4 introduced a selection of new engines, the most popular of which were 2.0-litre TDI turbo-diesel and 1.8-litre TFSI turbo-petrol engines.  Castrol points out that every engine in the current generation Audi A4 was designed to run on fully-synthetic, low viscosity 5W-30 engine oil.

It’s important that vehicle technicians top-up these vehicles with the correct oil formulation.  Using anything other than the recommended fully-synthetic 5W-30 formulation – including higher viscosity oils, such as 5W-40 and 10W-40, which lack the relevant Volkswagen Group 504 00 / 507 00 approvals – will invalidate the manufacturer warranty instantly and may reduce the efficiency, performance and longevity of the engine.

The service intervals for the current Audi A4 are also variable, up to a maximum 19,000 miles in between oil changes – more than most motorists drive in a year.  Workshops could consider offering customers a one-litre bottle of 5W-30 oil in case the motorist needs to top-up their car’s engine oil between visits to the workshop.  This can also help customer satisfaction and retention, as the workshop can demonstrate that they have their customers’ best interests at heart.

HALFORDS’ FY RESULTS: BIKES UP, CAR PARTS DOWN

Strong results from chain, though predicting supply and demand has ‘presented its own challenges’

Read More

FIX AUTO NEWTON ABBOT OPENS SHUTTERS

Bodyshop owner Louise Woolacott and her daughters open second Fix Auto franchise in Devon

Read More

ARNOLD CLARK AUTOPARTS DONATES TO RNLI TROON

Craig McCracken donates a bike to lifeguard and a monkey to Troon lifeboats

Read More

GS YUASA TO CREATE 100 JOBS IN WALES

Company investment and government grant helps firm expand Ebbw Vale factory

Read More

SUPPLIER NEWS: NEMESIS TAKES ON MOTUL

Branded product distributor to stock lubricant brand as Motul expands UK presence

Read More

Go to comments

Your email address will not be published. Required fields are marked *