HiQ’s vote of confidence as turnover soars

HiQ forecourts saw 8% more customers in 2009
HiQ forecourts saw 8% more customers in 2009

98% of HiQ customers would use the company’s services again or recommend them to a friend.

In a boost for the fast fit, an independent survey found that nearly all of the 612 customers questioned would return to a HiQ forecourt.

The research was carried out by data capture specialists Connect Direct.

The news comes on the back of a strong year of trading for the company.

In the first 12 months of opening as a fully franchised operation, retail turnover was up in double-digit figures, average ticket value rose by more than 5% and retail footfall increased by 8%.

HiQ retail director Juergen Titz said: “The results are extremely encouraging for us but we know that there is still a lot of work still to do.

“Our strategy is to change the face of the fast fit sector and become ‘the fast fit network you can be sure of’.”

Published by emmabutcher

Emma has been CAT's editor since January 2008. There isn't much she doesn't know about the aftermarket - and her favourite topic is definitely BER!

Nissan to target out of warranty vehicles

New servicing plan aimed at three to ten year-old segment two and three vehicles

Read More

Cazoo to acquire Italian used car group

€80m deal takes online retailer into fifth European country

Read More

IAAF: ‘Unclear’ if UK will extend BER rules

Apparent ‘lack of desire’ from UK government to extend rules in line with EU states

Read More

ECP extends Kawasaki British superbike sponsorship

Factor chain to renew deal with youngest rider in the Championship

Read More

National Auto Parts name to be dropped

Friction company to be renamed after parent company

Read More

Go to comments

Your email address will not be published. Required fields are marked *