98% of HiQ customers would use the companyâ€™s services again or recommend them to a friend.
In a boost for the fast fit, an independent survey found that nearly all of the 612 customers questioned would return to a HiQ forecourt.
The research was carried out by data capture specialists Connect Direct.
The news comes on the back of a strong year of trading for the company.
In the first 12 months of opening as a fully franchised operation, retail turnover was up in double-digit figures, average ticket value rose by more than 5% and retail footfall increased by 8%.
HiQ retail director Juergen Titz said: â€œThe results are extremely encouraging for us but we know that there is still a lot of work still to do.
â€œOur strategy is to change the face of the fast fit sector and become â€˜the fast fit network you can be sure ofâ€™.â€