INDEPENDENT GARAGES CONTINUE TO EXCEL IN MOTOR CODES REPORT

by

Motor Codes homepageThe second annual Motor Codes report shows that independent garages are continuing to shine with the quality of its repairs and customer service.

For the second year running the independent workshops continued its exceptional performance by accruing an aggregate score of 98 percent for both the work they carry out and the way they deal with customers.

The Motor Codes report shows t the number of responses regarding servicing work rose to almost 54,000 up significantly (39,528) on 2012, and despite a rise in the volume of responses for independent garages, it only represented 31 percent of the total number of responses received.

The purpose of the survey was to grab a snapshot of the opinion of motorists regarding the UK motor industry, and the results have further backed up Motor Codes claims of offering a complete package to motorists and trade.

Motor Codes Managing Director Chris Mason, said: “For satisfaction levels to remain so high across a customer base of this size tells people tells people they can choose a garage with confidence, wherever they see the Motor Codes tick.

“We now have the complete package: a means of people sourcing a professional, reliable business and a proven, robust consumer protection mechanism.

“That is what the Government tasked us to achieve back in 2008. In 2013, Motor Codes progressed to the next level, driving business to subscribers.”

VM problems ‘benefit’ used market says ECP’s Hamilton

LKQ Euro Car Parts’ CEO speaks about the buoyant used car market and the aging vehicle parc

Read More

New ACEA Heavy-Duty Engine Oil sequences published

New categories to replace obsolete E6 and E9 categories

Read More

Supplier News: Bosch in at Carwood

Famous German brand now stocked by fuel injection firm

Read More

FLP Group opens training centre

Refinish product manufacturer founds product demo and training facility

Read More

Planning granted for large Copart Glasgow site

Work can now commence on faciliity

Read More

Go to comments

Your email address will not be published. Required fields are marked *