Retailer reports record online sales growth

Online retailer performancemotorcare.com has reported record sales growth for 2010.

Director and CEO Rob Mobberley said revenues increased by an impressive 28% in the third quarter.

Order volume was up by 19% and the average order value grew by more than 7%.

“The focus for us is maintaining a high level of customer service,” he said.

“We have used social media, including Twitter and Facebook, to engage with our customers and we give advice on our products.

“We have also introduced customer reviews so website visitors can make more informed purchases.”

Published by emmabutcher

Emma has been CAT's editor since January 2008. There isn't much she doesn't know about the aftermarket - and her favourite topic is definitely BER!

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