RETURNS SERVICE FOR IAAF MEMBERS

IAAF members will now be able to return goods by using the new TecAlliance Warranty and Returns service. 

Accessible via the IAAF website, members of the federation will be able to easily register and navigate the TecAlliance Order Manager Portal using a six-step process.

READ: UFI FILTERS SIGNS A PACT WITH E-COMMERCE PROVIDER

Technicians, distributors and suppliers will save money and time, as well as significantly improving their customer service and communication through more efficient response and resolution.

Accessible via the IAAF website, members of the federation will be able to easily register and navigate the TecAlliance Order Manager Portal using a six-step process.

READ: UK’S NEWEST FACTOR JOINS IAAF

Members simply have to log in to the portal and select ‘Warranty & Returns’ and then a claim list with all the current transactions will appear. The user can create new claims and is guided through intuitive forms, before submitting the claim digitally. Then, all that is left to do is to ship the physical parts over to the receiver, if requested.

Mark Rudge from TecAlliance said: “Everyone knows that the Warranty and Returns process is painful for all involved, with too much administration, duplicated effort and wasted time. This single system for all claims offers complete visibility of the returns process and drives enormous efficiencies through the supply chain. Adaptable to differing Supplier Warranty and Return requirements, this service – free at the point of use for distributors – will quickly become the norm and we’re delighted to be able to release it in the UK to benefit IAAF members first.”

Published by GregWhitaker

Editor of CAT Magazine and an experienced motoring journalist

HALFORDS’ FY RESULTS: BIKES UP, CAR PARTS DOWN

Strong results from chain, though predicting supply and demand has ‘presented its own challenges’

Read More

FIX AUTO NEWTON ABBOT OPENS SHUTTERS

Bodyshop owner Louise Woolacott and her daughters open second Fix Auto franchise in Devon

Read More

ARNOLD CLARK AUTOPARTS DONATES TO RNLI TROON

Craig McCracken donates a bike to lifeguard and a monkey to Troon lifeboats

Read More

GS YUASA TO CREATE 100 JOBS IN WALES

Company investment and government grant helps firm expand Ebbw Vale factory

Read More

SUPPLIER NEWS: NEMESIS TAKES ON MOTUL

Branded product distributor to stock lubricant brand as Motul expands UK presence

Read More

Go to comments

Your email address will not be published. Required fields are marked *