Right to Choose campaign is go

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The Right to Choose (R2C) consumer education campaign by the independent aftermarket is underway and aiming to drive more motorists to independent garages for service and repair work.

The R2C campaign aims to strike at the heart of misconceptions amongst car owners that service, maintenance and repair need to be done at franchised dealers to prevent warranties from being invalidated.

Backed by suppliers, distributors and repairers, the national education drive will provide posters and leaflets to explain motorists’ rights in choosing an independent garage over a franchise.

A Whatcar.com poll of consumers found that while just over half of motorists knew they could use an independent garage during their warranty period, more than four in ten thought they did have to and the remainder did not know they were free to choose.

The R2C campaign will also hand over any evidence of franchised dealers misinforming customers of their rights to the European Commission.

R2C follows on from the Right to Repair campaign which helped to defend the rights of independent garages to work on cars within their warranty period.

To register with the R2C campaign, write to Aftermarket House, 5 Marlin Office Village, 1250 Chester Road, Castle Bromwich, Birmingham, B35 7AZ or telephone 0845 3131 506.

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