The comparison site saw a ‘vast increase’ in bookings following the Government’s announcement of new lockdown measures in England. This week, the site recorded its most MOT and service bookings ever on Monday, a figure which was matched on both Tuesday and Wednesday.
To keep in line with the new restrictions, vehicle sales showrooms are being forced to close their doors to non-click & collect footfall and the UK’s franchised dealer network is set to rely on its aftersales divisions, with MOT and servicing allowed to continue. Several franchised dealers, including Inchcape, have already confirmed servicing will continue as the restrictions are applied.
Karen Rotberg, Co-Founder of BookMyGarage.com, commented: “Consumer behaviour has fluctuated constantly throughout the pandemic, but it’s clear that motorists still want to get their cars serviced and MOT’d as normal despite the November lockdown.
“While sales remain suppressed and showrooms are all but closed, dealers can grow the soon-to-be vital ‘segment two and three’ vehicle parc, improving market penetration versus the fast-fits”.
‘Segment two’ refers to vehicles four to six years old and ‘Segment three’ is vehicles over seven years old. Both sements, main dealers have an eye on following a decline in retail profitablity.