TecRMI’s new bulletin to bring garages vehicle recall info


Toyota-Acc-Pedal-recallTecRMI has launched its technical service bulletin service to its myriad of software to help independent garages keep abreast of vehicle manufacturer recall information.

The software supplier has added that while these recalls are often publicised, there is also an opportunity for garages to benefit from more work as these recalls can often be deemed as ‘the tip of the iceberg’.

Shaun Greasley, Commercial Director of TecAlliance UK and ROI, said that it is important that the independent sector has access to this information as it is a potential additional revenue earner, and is sure that not many people are aware that there were 577 recalls throughout 2014, across motorbikes, cars and light commercial vehicles.

“While some, like the spare wheel nut on the BMW Mini produced between December 2013 and October 2014, are minor. Others, such as a potential fuel leak and tank replacement on the brand new i8, are far more serious, but having access to this information is vital and our TecRMI technical information and service data can provide it,” he added.

“By adding the Technical Service Bulletins (TSB) option to the standard TecRMI package, workshops are able to directly access vehicle manufacturers internal bulletins, service notices and recalls, including current changes. With this option, workshops using a customer database can proactively target their customers with a specific recall message, which could contain safety critical information. If, on the other hand, they operate without a customer database, the system can still be interrogated to search for relevant recalls on vehicles that are in the workshop on the day.”

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