The Motor Ombudsman recently reported record volumes of service and repair case submissions – we break down why, and what to do if you face a complaint
Features
How EU's new GPSR rules affect the aftermarket
New General Product Safety Regulation has forced changes for businesses exporting to Northern Ireland
How UK chemicals slump could affect the automotive aftermarket
UK's chemical sector faces "extinction", according to Sir Jim Ratcliffe
How a generational handover is shaking up the aftermarket
A new generation is taking the wheel at independent garages, so is it a case of out with the old in with the new?
How changes to self-employed tax reporting affect your business
Sole traders will be hit by new requirements for timely and accurate reporting of their books
Making the transition to EVs: business opportunity or organisational headache?
Very few possess the skills to work on electric cars, which will only become more crucial as time passes
UK's ageing car parc presents opportunity for independent garages
Average age of a car in the UK hits 9.4 years – a new record
Is manual gearbox decline a worry for aftermarket?
With the sales of manual gearboxes decidedly on the wane is the aftermarket’s clutch replacement revenue is about to wither?
Can UK oil market survive with 1000 brands?
With the huge number of different oil blends and brews in the UK market, is there any wonder motorists and workshops are facing confusion?
Some car makers not providing the UK aftermarket with key data and parts
The legislative requirements compels all manufacturers operating in the UK to make repair data available to the entire aftermarket