Running a garage would be easy if it wasn’t for the customers. Andy Savva has some tips for dealing with complaints.
News
PAGID COMPETITION GOES LIVE
Brake brand Pagid has launched a summer competition for the month of July.
CUSTOMER DATA LEAK FROM RMI MEMBERS
RMI Bodyshops has reported a data leak from its members' repairer's management system, that may have been sold to third party legal firms.
USING TECHNOLOGY TO BOOST PROFITS
We all know that aftermarket deals are closed with a firm handshake and a game of golf... but is this a very old fashioned methodology?
COLD COMFORT FOR EURO 5 DIESELS
Euro 5 diesels could be operating with ‘pollution controls partly turned off'
INDUCTION INNOVATIONS LAUNCHES 'VENOM'
Induction Innovations is pleases to announce the launch of 'VENOM™', the third generation of its Mini Ductor handheld induction heater.
PETRONAS OPEN BRANDED CV WORKSHOP
Petronas Lubricants International has opened a branded workshop for CVs in partnership with fleet maintenance company Alltruck
SECURING THE RIGHT PERSON FOR THE JOB
PG Automotive Director Pri Chauhan, outlines the simple steps aftermarket hiring managers should take between offering a new hire post and when the employee actually starts.
NEXT AUTOMECHANIKA UK '70 PERCENT RESERVED'
Space at next year’s edition of Automechanika Birmingham is already 70 per cent reserved, according to show organisers.
THE BEST IN THE SOUTH WEST
Mike Best Auto Components Manager Clare Butler, shows us around an old-style factor open evening in Cornwall