Mike Owen thinks you may know more about your customers than you realise and has some useful tips on how to make databases work for you
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On the line: The first impression counts
John Genge gives some advice on phone manner and how it can improve your customers’ attitude to and confidence in your business
CAT Manufacturing Lives: Prestolite
Stephen Trulock explains Prestolite’s diverse UK operation and why it has the perfect business model. Rotating electrics are a fascinating product type with the amount of power they are expected to produce especially in the heavy-duty sector, including buses, trucks, plant and military vehicles
Inside Line: Remy
The Renault Megane is fitted with electric steering and has an EPS column providing assistance to an EPS rack. There are two differe
Inside Line: RMI
All variants with factory fitted alarms – false alarms at random when locked, water entry into the multifunction module in the engine bay fuse box
Inside Line: Manbat
Renault introduced a Start-Stop system on several of its power units for the Mégane in early 2012 and they now feature strongly throughout the rang
Inside Line: Dayco
The 1.5dCi, 1.6i and 2.0TCe engines used extensively across the Mégane range are fitted with a Dayco High Tenacity (HT) or ‘white’ timing belt as i
Inside Line: First Line
Clutch
Certain models in the Mégane range feature gearboxes with a self-adjusting clutch (SAC), which can be tricky to fit if the correct
Inside Line: Meyle
Sven Nielsen, Technical Director from MEYLE, says the following difficulties may arise with the Renault Megane:
Inside Line: Autoelectro
On Renault Megane 1.5dCi diesel models (2009-2014). The Alternator pulley is prone to failure and either breaks or splits due to tensioning issue.