News

Carrying on the Inside Line series, we move on from last months look at the popular Vauxhall Corsa. We now have turned our attention to a car that is significantly bigger, the Ford Mondeo, which will receive some much-needed attention.

MANN-FILTER products from global OE filtration market leader MANN+HUMMEL, are produced to identical performance and quality standards as the OE filters fitted at vehicle and engine assembly stage and as supplied to VM franchise dealership as genuine OE service parts.

Franchises are winning more and more service and repair work from independents according to a new survey by a consumer motoring website which is running aftersales campaigns with manufacturers.

What Car? and Warranty Direct have published the results of their annual car reliability survey. The survey highlights the most common faults and ranks manufacturers according to the likelihood of breaking down and the cost of resulting repairs. Overall findings show that 23.5 percent of cars taken to a garage have electrical faults, while axles and suspensions accounted for 22 percent of problems.

Garages are at risk of losing business as new research reveals they leave potential customers waiting on hold for more than half a minute. The survey of 3630 companies by PH Media Group found the average length of time that workshops left customers waiting on hold was 31.11 seconds.