1 in 4 racks and pumps fail due to contamination, warns Remy

Remy Automotive UK has produced a poster to remind installers to replace the steering rack and pump together.

The remanufacturer says that failing to replace both components at the same time leads to a 25% risk of premature failure of the replacement rack.

“Our research has proved conclusively that more than a quarter of steering racks and pumps have failed because of contamination,” says Michael Flensborg, Remy’s sales and marketing director.

“Quite simply, if contamination caused a steering rack to fail, then the problem will not just involve the steering rack, it will affect the pump itself.

“Not changing the power steering pump at the same time gives a more than 25% risk of premature failure of the replacement rack.

“This will lead inevitably to a very dissatisfied customer when he or her is told that another steering pump is required as the original problem experienced has not been solved.”

The full colour, A1-size poster shows the technician how to locate the correct cause of the steering fault before embarking on the replacement.

It can also act as a sales tool when explaining to customers why the dual job should be done.