Current Motor Codes National Independent Garage of the Year, Crescent Motoring Services is set to lead the way in improving customer service across the sector.
Six months after picking up the award, Owner Steve Tallett decided his business should use its customer service skills and initiatives to help benefit other Motor Codes members.
“The importance of Motor Codes to every driver continues to gather momentum”, said Tallett. “Besides reflecting positively on our garage, it offers a valued signal to drivers of quality and attention paid to the repair, service or MOT of their vehicle at other Motor Codes registered garages.”
He approached the organisers to review how the growing business could contribute to furthering the success of the competition, citing part of Crescent’s success is down to regular initiatives that has set it apart from its competition.
Such initiatives include contributions to charities and the Citizens Advice Bureau, the creation of Ladies and first time drivers nights, and a revamped reception which comes complete with children’s toys.
Burton-on-Trent MP Andrew Griffiths, said: “Winning award after national award for their quality and service demonstrates that Crescent Motoring Services are one of the best garages in the country, and it is why they are seen as a shining example of what Motor Codes is all about.”
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