HiQ is celebrating after gaining its 100th fully ATA accredited technician.
The fast fit chain congratulated Matt Robinson from HiQ Frome at the national franchise conference. He accepted the award from fast fit manager Stuart Carr.
HiQ started encouraging its technicians to undertake ATA training through its HiQ Academy in 2010, aiming to boost customer confidence at its 150 centres.
Technician Matt Robinson said: “I am really pleased to have passed this qualification and be acknowledged for my skills in the job.
“You don’t realise how much you know until you’re put to the test so it’s great to have the official recognition and be listed on the ATA website.”
Stuart Carr said that HiQ is well on track to have every technician within its network ATA accredited by the end of 2012: “This is a fantastic achievement for HiQ and one that shows our continued investment in training and professional development.
“Through HiQ Academy, our aim has always been to reassure customers that they are receiving the best technical and professional service, whichever centre they visit.”
I thought that ATA was an accreditation not a qualification? It is of great importance for the value of both qualification’s as a long term commitment to train and learn and accreditation which periodically tests our competence should not be confused. In doing so we risk under mining the value of both types of assessment.
In no way am I trying to detract from the efforts of HiQ and all the technicians who have achieved this accreditation. Congratulations to each and every one of them and especially the 100th.