FACTOR OF THE YEAR 2011  – sponsored by Motaquip

AUTOPARTS, Glasgow

Part of the Arnold Clark dealer group, Autoparts’ customers have nominated it in their droves. The motor factor chain has 47 branches and its group buyer, Craig McCracken, is credited with “breaking down the boundaries between industry sectors and highlighting]the emerging opportunities for the  independent aftermarket”.

EAST ANTRIM MOTOR FACTORS, Carrickfergus

East Antrim Motor Factors is just one of three branches of Norris Brothers, founded more than 40 years ago. And CAT readers clearly agree with the owners’ commitment to “no waffle and no false promises”. “Professional, friendly staff with excellent product knowledge,” said one nomination

EURO CAR PARTS, Wembley

ECP’s growth has been staggering. Today, the factor giant offers almost national coverage from more than 75 branches. This year, the company has opened a 400,000 sq ft national distribution hub, announced a new garage network with Bosch and reported profits for 2009 of £17m.

GMF MOTOR FACTORS, Swansea

Not content with holding the 2010 Factor of the Year title, GMF’s customers have nominated them again. This family-owned firm now boasts 10 large distribution centres and more than 150 employees. It distributes to a customer base of over 300 accounts using a fleet of 80 vehicles.

MOTOR SERV, Milton Keynes

Established in 1989, Motor Serv is one of the UK’s largest single-site factors. It serves trade and retail and sells online. Its computerised inventory and online vehicle recognition system help identify the right part first time. “A people-orientated factor, second to none for customer support,” said one nomination.

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