ARE YOU CREATING ‘THRESHOLD RESISTANCE’?
Don’t entice customers into your premises or website only to have them walk out in disgust, says Andy Vickery
Search results for: halfords
GONG TOMORROW: AWARDS ROUND UP
Brent-Based Russell Automotive Centre has won the award for ‘Brent Business of the Year 2016. CAT rounds up the latest award winners.
HALFORD’S RETAIL PERFORMS WELL, BUT CYCLE SALES DEFLATE
Big-box retailer Halfords announces a rise across its accessories, technology and consumables but a decline in cycling revenue.
CAT Retail Lives: TMC Towcester
Neal Palk talks to CAT about his first 18 months in the car accessory retail world
Ford Retail launches lifetime brake replacement programme
Ford Retail has announced a new brake pads for life scheme that follows similar intiatives from Halfords and KwikFit. Customers buying a used car from the 65-strong dealer chain will also benefit from free lifetime brake pads and fitting
The battle to gain more service and repair work intensifies
New servicing propositions from Halfords and Ford are hoping to secure them each a bigger take of the service, maintenance and repair market. Ford has also launched new fixed-price Motorcraft servicing plans for vehicles more than three years old at its 575 locations
CAT Trailer Tales: Maypole Ltd
One day Paul Hambleton will inherit an empire. He’s married to the daughter of Maypole Ltd founder Stuart Howe, and he’s got big plans for the company. Maypole Ltd is firmly entrenched in its core business of manufacturing and supplying trailer components and towing accessories.
DFT REJECTS SUGGESTION FOR MOT ‘SHOPS TO JOIN CODES
The Government has rejected calls for MOT stations to be obliged to join an approved code of conduct, but accepted many other recommendations aimed at improving the customer experience at garages. Read our full report on what has been accepted inside.
MOTORIST’S FORUM
After Transport Secretary Justine Greening revealed that the Government was no longer going to push for longer 4-2-2 intervals this February, a review of the MOT system was announced. A key aim of the review […]
CAT retail lives: Revolution Motorstore
This year marks the 15th anniversary for performance specialist Revolution Motorstore. The outfit won our Retailer of the Year Award in 2010, but in truth it’s a mix of heady Halfords parts and busy tuning […]