Employers

Dealing with customer complaints can be frustrating, but there are a few methods to deal with them calmly and effectively.

It can leave a bad taste when an employee commits fraud, but it must be dealt with, writes Adam Bernstein.

You might be tempted to put exactly what you think of a former employee – but be warned that it is a legal minefield, writes Phil Richardson

Deductions are a legal minefield but employers should tread carefully if cuts to staff wages need to be made, writes Adam Bernstein

Every manager will have to call a disciplinary hearing at some stage but there are some simple steps to make the process fair and legal

CMA: UNIVERSAL COMPONENTS MU…
Competition and Markets Authority rules that Universal Components must sell 3G Truck and Trailer Parts...
IGA PRODUCES NEW CORONAVIRUS…
Guidance for garages produced in electronic booklet...
RISING MATERIAL PRICES ̵…
Increase in prices of finished parts 'unavoidable' as platinum group metal prices soar...
ROW OVER 5w30 OIL RECALL
Mannol oil relabelled following conflicting standards claims ...
IAAF ‘HOPEFUL’ O…
"Much work to be done" around Rules of Origin says Federation boss ...

NEWS