Employers

Dealing with customer complaints can be frustrating, but there are a few methods to deal with them calmly and effectively.

It can leave a bad taste when an employee commits fraud, but it must be dealt with, writes Adam Bernstein.

You might be tempted to put exactly what you think of a former employee – but be warned that it is a legal minefield, writes Phil Richardson

Deductions are a legal minefield but employers should tread carefully if cuts to staff wages need to be made, writes Adam Bernstein

Every manager will have to call a disciplinary hearing at some stage but there are some simple steps to make the process fair and legal

ECP BOSS WARNS OF BLOCK EXEM…
Andy Hamilton rails against VM 'mini monopolies' and demands that the UK government and the CMA take action in face of 'abuse' of the rules...
PRA BOSS CALLS FOR FORECOURT…
'Forecourt workers are essential and should be exempt from self-isolation requirements if fully vaccinated', say PRA...
YORKSHIRE EXHAUST SPECIALIST…
Leeds-based firm had been a UAN member and employed over 60 people...
NEW TRADE COALITION FORMED T…
AFCAR comprises of bosses from four major UK trade bodies...
HALFORDS TO HIRE 700 TECHNIC…
Chain hiring following a busy year for vehicle mobile servicing and pedal cycles...

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