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BREXIT TARIFFS: We're out. Now the aftermarket has a bill to pay
CURRENT THINKING: , Battery recycling feature to take a load off your mind
DISTRIGO INTERVIEW: Andy Robson on the future of the network

Deciding who makes the cut and telling those who haven’t is never easy. Here are a few tips to smooth the process.

Dealing with customer complaints can be frustrating, but there are a few methods to deal with them calmly and effectively.

Holding on to the best candidates means more than just money says Andy Savva

Every manager will have to call a disciplinary hearing at some stage but there are some simple steps to make the process fair and legal

MOT: UP TO TWO MILLION CARS …
DVSA data shows that one in five cars have yet to be retested...
VOLVO CARS TO EMBRACE ‘…
VM to ensure every part of its vehicles can be re-used or recycled ...
42% OF GARAGES OFFERING PERM…
Aggregator finds garages continue to offer service to customers post-coronavirus...
TRIBUTES PAID TO RICHARD PAR…
Marshall Motor Group Chairman has died following an accident...
PRA FIGHTS AGAINST RETAIL VI…
Initiative launched to prevent aggressive behaviour towards retail employees ...

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