Staff

Deciding who makes the cut and telling those who haven’t is never easy. Here are a few tips to smooth the process.

Dealing with customer complaints can be frustrating, but there are a few methods to deal with them calmly and effectively.

Holding on to the best candidates means more than just money says Andy Savva

Every manager will have to call a disciplinary hearing at some stage but there are some simple steps to make the process fair and legal

SYNETIQ SOLD FOR £225m
US-based Insurance Automotive Auctions expands UK presence with auctioneer and dismantler...
ECP TO DISH OUT £400 BATTERY…
Garages will need to hit battery sales targets if they want to keep the devices...
FAI AUTOMOTIVE ACQUIRED FOR …
South Africa-based Motus Aftermarket Parts adds to its portfolio, Jonathan Alexander to remain CEO...
NI BIENNIAL MOT OPPOSED
NFDA on NI MOT frequency change: "Not the correct solution to the issues currently facing the NI Testing Scheme" ...
BODYSHOP BOUGHT OUT IN PRE-P…
AF Smart Repairs bought out of administration by existing management...

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