How to keep a lid on employees’ wages
The economy is still tough, so can you cut costs by cutting back on employees wages? Mark Steven’s gives the low down. Cashflow and the creation of a reliable income stream remain significant concerns in […]
August 2013
How to keep your HR happy
Ask someone that runs a business if their employees have more legal rights than the company does and the chances are they’ll tell you that they certainly have. Ask the employee the same question and […]
How to take on your first ever employee
You don’t want to get off on the wrong foot with a new member of staff, so Mark Stevens explains how to make sure hiring your first worker works well Taking on a new employee […]
Protect yourself from liquidation liabilities
Take care of the details of business so you don’t get hauled over the coals should your business get into financial difficulties, says Paul Taylor. The case of Langreen Limited (in liquidation) revisited the question […]
What to do about employment tribunals
Tribunal claims are soaring, so get your ducks in a row for when it happens to you, says Andrew McGlashan. Here’s what you need to do. Tribunal Services’ statistics for 2010/2011 show that employment tribunal […]
LKQ EURO TURNS IT’S HAND TO PAINT
LKQ Euro has added Iris Coatings and five UK distributors of paint and body shop supplies in its latest acquisition. The group who owns Euro Car Parts, has finally concluded the deal that sees them take a 100 percent shareholding in Iris Coatings, a sales and marketing specialist for refinishing distribution.
Halfords’ customer success is down to good old feedback
Halfords Autocentres has credited its 93 percent customer satisfaction score to the operational changes made after receiving customer feedback. The chain of 290 garages reviewed the feedback of more than 52,000 customers, with the help of Empathica, a global provider of Customer Experience Management solutions.
Inside Line: TecDoc
Drive shaft, front axle leak – 1.6 TDCi Reference number(s): 58/2011 Fault symptoms: Oil leakage in the front right drive shaft(s) region. Causes: Production defect. Remedy: Replace sealing ring(s). Replace drive shaft intermediate bearing. Particulate […]
Inside Line: RMI
The team at the IGA’s Technical Helpdesk has very little to report on the 2007 and later Mondeo – but the following points might be worth noting during service work. Premature wear on front brakes. […]
Inside Line: Remy
Remy Automotive warns that the 2.0 litre TDCi engine can have been fitted with one of two alternators as OE. Although they look identical, they are not interchangeable. It is therefore vital that the part […]
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