Technicians given pay boost in retention push

Technicians have been given a boost by one used-car firm which has upped pay in a bid to retain current workers and recruit further staff.

Vertu Motors says these workers are key to its success as the older vehicles it sells require more work than newer used cars. This, it said, “should aid further growth”

It comes as the sector struggles to recruit new staff, which is claimed to have been caused by an ageing population and decreased immigration.

The push towards electric vehicles is another contributing factor, with not enough workers trained to work on them. By the end of the next decade, the Institute of the Motor Industry predicts that the industry will need to fill over 100,000 additional roles.

Writing in its latest financial report, Vertu said: “​​The group has seen strong demand for its high margin vehicle repair and service operations, driving revenue growth in both service and parts.

“Technician resource levels remain a constraining factor in meeting both retail demand for work and in the preparation of used vehicles for sale (older vehicles require more preparation).

“Consequently, the group has taken further pay action in July to promote the recruitment and retention of technicians and this should aid further growth.”

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