Toyota UK has been working behind the scenes to support a gradual restart of ‘normal’ Aftersales operations.
“Our priority has been the safety of our employees, with many countermeasures now implemented to ensure workplace distancing can be fully respected, as our parts and logistics operations return to an increased level of activity”, a spokesman said.
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“Following last week’s parts update, a number of partners have confirmed that they have reassessed their staffing levels and business operations, now deciding to lift some of the aftersales restrictions they had implemented”.
The spokesman added that while it was recognised that the current ‘restrictive ordering process needs to be eased’, it was possible that as lockdown measures relax across Europe the demand for parts ‘may be greater than supply currently allows’.
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