The team at Chesterfield-based Autosupplies have been given a specialist Mintex Masterclass training evening by TMD Friction’s technical training team, detailing the braking company’s manufacturing processes and product care advice.
The sales team attended the training delivered by Stuart Incledon, technical sales representative, and Scott Irwin, head of technical training at TMD Friction.
Scott Irwin MIMI, head of technical training at TMD Friction, said: “It’s essential that we deliver our training to not only the garages who fit our braking products, but also the sales teams who sell our braking products. We must ensure that the depth of technical knowledge we have here at TMD Friction is passed on to our network and the Mintex
masterclass is one resource we have to help share this information.”
“The training was great and whole team will have benefitted enormously from it. They’re now well equipped to advise customers on braking and share Mintex’s quality message,” said David Clarke, MD of Autosupplies.
The seminar also covered the bedding in procedure, where brakes are run-in to assist in smooth braking operation and transfer a layer of friction material onto the disc, and the use of chamfers, shims and slots to prevent noise and vibration from the pads.
As well as an overview of the manufacturing process, the sales team were taken through how Mintex verifies brake pads and discs are operating and the pitfalls that some garages may fall into if parts aren’t fitted correctly, with the masterclass culminating in a quiz and presentation of certificates.